I agree completely with this previous review.
Finklang Eye Care is by far the best optical center I've ever gone to. The staff is friendly and explains what they are doing. Dr. Finklang performs a very thorough eye exam finds and explains any problems he sees. He is knowledgeable and up to date on new procedures so I know I am getting the best in eye care. I often tell people that I really like the services there and wouldn't want to go to a different eye doctor.
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Since moving, I still drive 2-1/2 hours to Dr. Finklang's office.
I have severe astigmatism and my prescription is complicated.
I even got a blood sugar test to double check that there were no other issues affecting my vision.
The staff at Finklang are top notch! Dr Niehoff has a wonderful bedside manner and explains the entire process very well. My 10 year old was seen by her alone and was able to tell me exactly what was going on with her eyes.
Hated this eye care place the Dr was nice an friendly said my daughter needed glasses we have primary an secondary insurance they wanted to charge me for her glasses an the glasses they only allowed us to look at was approved by Medicaid I'm sorry but if I'm paying out of my pocket since they do not want to do their job correctly an bill our secondary insurance then I should be able to purchase whatever glasses I want since I have a co pay with our primary insurance but no they only had us look at Medicaid cheap glasses no thank you I will go elsewhere. Then they want to call me an tell me I'm wrong hmm nope not wrong my son's was approved last year with a different eye exam place.
I was very pleased with how helpful and patient the front desk was when I called for the first time. I had a lot of questions and was on the phone with them explaining my situation for quite some time and they listened, answered my questions and got back with me right away when I needed a question answered that needed further review. I had an appointment the very next day. The pre-exam was quite thorough and Dr. Niehoff was very detailed in her exam and explanation of what I was dealing with. I was quite worried about payment as I am uninsured, but quite surprised at how reasonable the cost was for the treatment I received. I left very pleased with the visit. Highly recommend.
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I love the doctors and nurses. They are very friendly and explain everything but the ladies that help you with your glasses are so very rude. They ruin the great experience you receive on the other side of the office. I leave every time almost in tears because they are always rude and unpleasant to deal with
Finklang Eye Health Associates is a US Doctor based in Troy, Missouri. Finklang Eye Health Associates is located at 84 Professional Pkwy, Troy, MO 63379, USA.
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